We can even come back with some of their expenses and show them all the areas of savings. Totally, not everybody wants to talk to somebody actually, so we want to provide a way for them to get set up so that they can focus on building their company. I think people want to know that if there’s an issue or if they need help or want good advice that someone is always there for them. But I think in a lot of products—ours included—self-service is wonderful. In that way, we tried early on to articulate those values and emphasize—first and foremost—the feeling of putting customers first and measuring how much money and time we are saving them. We look for people who care deeply about that mission and believe that those who take ownership don’t want to let other folks down.
A far-out use case mentioned was replicating the office environment utilizing virtual reality. He had a lot more to say about employees, and it reminded me of one of the open secrets of some of the greatest businesses of this century. Yuan continues to be amazed at the use cases that are discovered. He called out the Emmy Awards and Saturday Night Live specifically, and he also discussed the decision behind offering the service to more than 125,000 schools free of charge. This made Yuan unhappy and motivated him to start a competitor that would solve those customers’ problems. That motivation blinded him, thankfully, to the challenge of trying to disrupt huge competitors and all the resources they had.
Life Lessons From Eric Yuan
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- Due to its low production volume, SAF typically costs three to five times as much as traditional jet fuel, according to industry media AvBuyer.
- Eventually, the drugs suppressed the feelings I felt after coming home and that became my justification to use.
- Hence, Yuan decided to quit his job and start his own company, Zoom Communications.
- The coffee example is fun but we also handled cases where there are different SaaS products charging the company across tons of people in the organization.
- And, at the time, working on a startup wasn’t obvious either.
Meetings are capped at 30 hours for pro while there are no caps for the business subscription. With the Coronavirus pandemic forcing companies around the world to shift to remote work setups, Zoom became the go-to app for video conferencing. The app’s dynamic and easy-to-use features made it easier for companies to https://ecosoberhouse.com/success-story/erics-success-story/ conduct regular meetings with stakeholders and at the same causing competitors to play catch up for essentially the entire year. Eric Yuan is the man behind Zoom Video Communications and his success story is proof that any person can achieve great things not just by determination but also by having a good heart.
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I don’t know that it’s a cousin as much as a descendant. And being able to bring some of my favorite people — like Andy Baiz and Doug Miro — into making Griselda, and being able to apply things that I learned making Narcos, certainly served me. I always wanted to do Griselda at some point in some way, whether bringing her into Narcos or doing our own version of it. The challenge that I found immediately is that her story is so compelling; she’s such an anomaly.
I was worried about prosthetic acting; that the performance was just all in the application. And to deprive her of that in latex would have been a mistake. What we needed was for people to forget they were watching Sofía Vergara.